Category: Portugal

Travelling to Madeira

During Covid we were unable to travel to many countries. Fortunately Portugal was allowing travelers who were fully vacinated. Therefore we decided to book an holiday. Due to the demand of holidays to Portugal/Madeira we felt the cost of holidays were high compared to higher standard holidays outside of Covid. We booked with Tui costing around £1000 each for 10 days.

On the 21st May 2021 with flew from Birmingham Airport to Madeira. Birmingham Airport felt really strange due to it being very . Although it was quiet it did take some time checking in due to having to show a lot of documentation. At one point we were the only people in the Weatherspoon’s.

On the journey to the hotel there had been a minor bump. Instead of moving the cars out of the way they just left them there which prevented our coach and other coaches getting to their destinations. Many of the people on the bus decided to walk as the hotel wasnt that far from where we had stopped. The journey from the Airport is only around 15 minutes.

Accommodation

Finally we arrived at the Riu Madeira which is all inclusive. The hotel had only opened a week or so before we arrived. Surprisingly It is advertised with Tui as a 4 star plus. The rooms were very basic but fit for purpose. They were always clean with fresh towels each day. This hotel is definitely not a 4 star plus and would be a 3 star plus at its best. Previously we have been to many 4 star plus hotels and this hotel does not compare. . Unfortunately some of the facilities were closed and the reason given was Covid. The only restaurant open was the buffet restaurant.

There was no entertainment of any sort at anytime during our 10 day stay. Tui never informed us that these facilities would be closed. We appreciate that Covid has and did effect a lot of things but we feel that Tui should have given us full information as to what facilities were available at the hotel. Given this information we would have been able to make an informed decision whether to go to this hotel or not.

Food and Drink at the Hotel

Fortunately the buffet restaurant had a lot of choice. It seemed to cater for most tastes. There was always fish, meat, pasta, meats , cheeses, vegetables, fresh salad, chips, and pizza. We always found something we liked. The staff at the beginning of the holiday were very attentive therefore you never had to wait long for a drink but has more guests arrived there wasnt enough waiters/waitresses therefore the service diminished. During the day it was lovely having something to eat at the buffet restaurant with a glass of wine overlooking the sea. Also during the day there was a snack bar serving sandwiches and cakes. As the day went on the sandwiches became less edible.

Bar staff did their best considering they were under such pressure with being understaffed. They always smiled and tried to serve everyone in order even though the bar sometimes was 4 deep with people wanting to get served.

Management

The pools were very small and were too cold to actually get in to so we spent our time on sunbeds or at the outdoor bar. On an evening there was no entertainment etc in the hotel. If we had not met a lot of lovely people in the hotel I think we would have wanted to leave this hotel.

The management were extremely rude to a lot of the guests. On one occasion he asked a group of us for our room numbers as we were said to being too loud. We were not causing any nuisance or doing anything we shouldn’t just a group of 40+ adults having a few drinks and a laugh. We could understand if it was late/early morning but it was bearly 11pm and we were on holiday. The rules and restrictions continued throughout the holiday which actually spoilt it. We had been to other hotels in the peak of Covid and not had this treatment. Covid appeared to be an excuse to many things in this hotel.

Seeing the Island

On one occasion we went to the centre of Funchal by bus just to have a look around. Unfortunately it was a bit later in the afternoon so we were time limited. Afterwards a taxi driver came up to us and handed his card for future trips out. Subsequently we called him a couple of days later and he came and picked us up at the hotel (Unfortunately can not remember his name).

Firstly the driver took us to Funchal to get the cable car up to the top where there is a church and botanical gardens which are lovely. Also the view is amazing.

We then got on the basket toboggan where you sit in obviously a large basket and tow men run pulling you down the road. It is great fun but not has fast or has scary as we had thought it would be.

He then met us at the bottom. He then took us to a viewing point at the other side of Funchal. The view was amazing and well worth going to. He took around the island for most of the day. The driver was very informative about the island and had a genuine love and passion for Madeira. He explained to us about the various festivals throughout the year in Madeira which sounded great fun.

Group Tour

We had met a lovely group of people in Madeira we informed them of the tour with our private taxi/guide. Several people were keen to have a tour around the island therefore we arranged for two taxi’s to take a group of 8. They took us to several destinations around the island including the viewing area (Gabo Girao Skywalk) which is the 2nd highest cliff in the world and the highest in Europe. We stopped at Porto Maniz on our way back and had a meal at a lovely restaurant over looking the sea appropriately named Sea View Restaurante. We also had a dip in the natural pools of Porto Maniz but it wasnt that good weather therefore didnt stay in the water that long. It was a lovely day with good company though.

We stopped at Porto Maniz on our way back and had a meal at a lovely restaurant over looking the sea appropriately named Sea View Restaurante. We also had a dip in the natural pools of Porto Maniz but it wasn’t that good weather therefore didnt stay in the water that long. It was a lovely day with good company though.

Just a short walk from the hotel there were some lovely little bars that often played live music. The food in the bars we tried were of a decent standard but not where you would go for a special meal. The Portuguese traditional drink Poncha was absolutely one of the best drinks we had tasted all holiday, It is quite a sweet drink and not to everyone’s taste.

Summary

We don’t think we will be going back to Madeira any time soon. There are a number of reason’s for this but mainly due to the hotel and the rude management. The weather wasnt great either which changed how we spent our days when not out and about. Usually we lounge around the pool and have a swim now and then. The pool was too small and due to the weather it was too cold. Unfortunately the indoor pool wasn’t open. Regardless we do have some good memories of Madeira but this was due to the people we had met and not down to the experience of staying in this hotel.

Images

Things to do

• Go up in the cable car in Funchal
• Do the toboggan run
• Visit the Botanic Gardens
• Go to the glass view point (Gobo Girao Skywalk)
• Swim in the natural pools at Porto Moniz
• Have a drink of Madeira’s traditional drink Poncha

To Tips

• Do some research on the hotel before booking.
• If you want a lot of nightlife this is not the place for you.
• Check out the festivals as they sound great fun.
• Do the basket toboggan ride as it is a unique experience.
• There are a lot lovely places to visit in Madeira a private taxi was a good way to see a lot in one day.
• Check out weather below as Madeira is very seasonal. Please be aware that these are averages therefore could be higher or lower.

Weather

Temp – Celsius Rain – mm	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
High Temp	18	18	19	19	21	23	24	25	25	23	21	20
Low Temp	14	15	15	15	16	18	19	20	20	19	17	15
Rainfall	108	72	52	60	15	9	6	3	36	90	90	81
Number of days	13	9	10	10	8	5	4	4	9	12	12	16